You have 30 days from the day you receive your rugs to lay them out and decide whether or not they are suitable for the spaces you intend to use it for.
Please contact our customer service on +41 56 599 13 34 for more information. You can also send us an email to email@example.com. We endeavour to process your request as quickly as possible and to respond immediately.
The buyer is responsible for all returns and must pay for return shipping to one of our warehouses in Switzerland or the United States.
If the goods are defective, Hadorn.com will bear the return shipping costs.